I entered into a non cancellable agreement with ScS for a sofa in December 2008 & the suite was due to be delivered today but only yesterday found out that my partner has been paid off yesterday & we now cannot afford to accept suite or pay for it ... I have contacted ScS but they insist that i cannot cancel since i entered into this agreement even though we have not accepted delivery & have no way of paying this.

Can any one help as i have checked consumer credit act & says that i cannot cancel & if i accept it i will be putting myself into debt that i cannot pay & there seems no way out of this agreement !!

Hi - If you paid a deposit they may accept this forfeiture as compensation for their loss of profit, otherwise take your contract to your local CAB who will check it for free and advise or even contact ScS on your behalf to work out a mutual compromise.

There is absolutely no point.... neither is it in either parties interests for them to knowingly force you to take receipt of a suite that you simply cannot afford....when another alternative solution could be agreed beforehand. !

http://www.citizensadvice.org.uk/cabdir.ihtml

Hi, im guessing you have this sorted by now? If not this is the normal procedure with scs.

Initialy they call you to let you know its in stock etc, they'll do this serveral times, if no joy from their side, they'll send you a letter, if not reply from that they'll send you another, and they are legaly aloud to take 10% of the order value (price of the furniture only - not inc guardsman if you have taken that out or delivery charge) if you've left less then this, then they'll just give up, if they've taken more than this, your in your rights to get the remainder back.

The credit agreement will not be activated until the furnitures deliverd, as this is the way their computer system works, if it is not activated within 6 months of you taking out the agreement, it expires.

Hope your got this sorted, but I thought i'd put this info on for people that may be in the same position. - I worked there for 4 years, so take my word for it - if you dont have your furniture deliverd, the finance company will not be in touch.

am not sure that I am totally correct but if they where due to deliver it today and they have not delivered the sofa, arn't they in breach of contract to you and therefor you can opt out?

I may be wrong here.... Gucci sounds the best bet..

Hi, I was wondering if you could help/advise me.

Basically, back in February of this year me and my partner signed a credit agreement in ScS for a sofa + chair with the understanding/agreement with ScS that we were to get in contact with them when we wanted the furniture ordering.

Without us getting in contact with them they ordered the furniture and have been calling me trying to arrange delivery. Shortly after this I was made redundant from my job (empiredirect.co.uk).

Fastforward to now, the manager has called me and said that he has tried to arrange a delivery date with us and has not succeeded, so HE is setting a delivery date of next Friday.

Now at the moment we have a. nowhere to put the furniture. b. no means of paying for the furniture.

Whilst I was working at empire we had planned to move into an apartment by May; of course with me losing my job this has been put back to july/august time. ScS are refusing to hold the furniture any longer. They also said that due to the amount of time it has been in the warehouse, it may be damaged.

I read your (xguccishoesx) post, and wondered if you could help with our situation. Basically, how can I get out of the agreement?

Many thanks,

Dave