Mobileshop does NOT, and never has had technical problems. It is a lie that they are telling their customers. They just do not want to pay cashback. Take them to the small claims court. Then they will pay. The whole mobilephone cashback is a total scam. Complain to your network. They will sort out the dealers who are not playing ball.

They are lying. They do not have technical problems. Take them to the small claims court. Then they will pay your cashback. You do not have to take an Argos voucher.

Hi All,

Just to say i've had the same problems with Mobileshop.com. I phoned, emailed, phoned again, was given the usual techinical problems, lost all the claim details nonsense - I found a website with a draft letter. I put in my own details and 'tweeked' it a little, sent it recorded, threatening to take action unless they paid up within two weeks. And guess what - on the last day I received an email advisisng they would pay up within 3-10 days. I got all 6 claims paid into my account within three days - I got my £420 back. Guess who's smiling now. I wouldn't think twice about taking out another contract, I know which buttons to push now to get action.

I know they got the use of my money before they paid it back - but I got a crackingly cheap deal, and a sort of savings scheme too. I think I win