Why would I be prepared to pay even 1p. towards faster broadband when I can't even get slow broadband! I had broadband for 13 months without incident, it stopped working, many engineers and scratching of heads later I was informed that 'as you are at the end of a 7 km. line it cannot be supported'. Strange how it had been supported on that same line for 13 months? The only difference is that a new development and an internet cafe had come on line between us and the exchange.
I've now solved the problem and got satellite broadband, OK so I have a huge dish on the side of my cottage, but it works. BT should be looking at being able to provide broadband service to ALL its customers before upgrading the precious few. If you're running a business (as my husband was) the dial-up is far too erratic and slow. It seems even more so when you've had broadband and lost it!