Home services expert

Vanessa Tsai

Vanessa is an experienced content editor and writer, covering a wide range of topics from technology to personal finance.

She is passionate about translating complex topics into easy-to-understand copy and designing content for positive user experiences.

Outside of work she enjoys dabbling in random hobbies, like crochet and playing instruments.

News & Guides

What temperature should my boiler be in winter? Get your boiler temperature right and you can save money, as well as keep cosy in the cold weather. Here's how...
How much stamp duty is payable on second homes?
What happens when my fixed-rate mortgage ends?
Roaming charges explained: a guide to mobile networks’ roaming rules Can you still use your phone for free in the EU? What add-ons are there for cutting your roaming charges bill when you’re travelling further afield? Read on as we take a good look at the roaming rules from the most popular mobile networks.
Which Broadband Providers Have The Best Customer Service? From big name companies to local specialist suppliers, there are many broadband providers offering a range of speeds and packages. But how does their customer service stack up?
Energy Complaints It could be a dispute over your bills, or maybe you’ve received poor customer service. If you need to make a complaint to your energy supplier, our guide will help you through the dispute resolution process.
Compare the best TV and Film Streaming Services In the market for a streaming service subscription? Use our at-a-glance table to get a really good idea of what you'll get and how much you should expect to pay.
How do I create a strong password? Having strong passwords is the first – and often only – line of defence between your important personal information and a cybercriminal. So how do you make it unbreakable?
What channels can I get on Freeview? You don't have to commit to a contract or subscribe to a streaming service to watch TV. In fact, Freeview lets you watch over 100 channels for free – as long as you have a TV licence.
Which set top boxes record live TV? When a channel doesn't offer catch-up, or you want to stash a favourite movie to watch anytime you like, having a TV with live recording is important. We take a look at which boxes offer recording, how much storage they've got and everything else you need to know.
How to protect your iPhone before it’s stolen
Best 5G networks and coverage in April 2026 5G is the future of mobile networks and its availability is growing rapidly. Compared to 3G and 4G, it offers much faster speeds and a better all-round performance. Read on to find out where you can get 5G and which network delivers the top speeds.

Vanessa Tsai

More from Vanessa Tsai

Boiler cover only

British Gas HomeCare and boiler cover

How much does a new boiler cost?

What is the Gas Safe Register?

View all